Through our partners, HST, we have a new programme in PC literacy training that has just been launched! It’s designed to boost learner confidence when working with a PC and help the learner achieve great results by easily retaining the information.

It is a PC basics suite that consists of 6 chapters:

1. PC Orientation
2. Windows XP
3. Internet Explorer
4. Outlook Express
5. Excel
6. PowerPoint

The programme is user-friendly, simple and sticks to the basics so as not to bomb the learner with non-core knowledge. Learning is delivered using voice-over that talks you through the information throughout the programme, giving you the choice to read or listen or both. Then there are also numerous simulations so that the learners can try what they’ve learnt in a safe and educative environment.

Section tests after each segment within a chapter are provided for formative assessment along with a summative assessment at the end of the chapter. Noteably, the focus in testing is on simulations so that application of knowledge is proved.

Training is already taking place in our first client - a college for young adults being trained to become call centre agents. These learners have attained their matric certificates but have had little or no exposure to a PC and thus need further training and experience in order to aid in their search for employment.

We’ve implemented the service and have provided facilitators to ensure ongoing management. The staff are there to supervise multiple batches of learners over the coming months by dealing with all questions and queries and, if needed, a bit of one-on-one help and guidance.

Students can log-onto the system at any time on their own and do the practical sections of the course like the mouse tutor and keyboard skills.

Here’s some of the feedback we’ve already received:

“It helped to improve my knowledge of computers, I am definitely more employable now.”
“I did this course without having used a computer before and I feel that I can now accomplish anything I put my mind to.”
“The staff where very supportive and have a good sense of humor.”

These learners, most of whom had never even touched a computer before, have walked away confident in their newly acquired computer skills, as well as holding a competency certificate stating that they have received a pass mark of 60% or higher, certified by the college as well as HS Training and Bridgewater.

This entry was posted on Tuesday, May 5th, 2009 at 6:21 pm and is filed under Bridgewater Learning News, Education, e-Learning in South Africa. You can follow any responses to this entry through the RSS 2.0 feed.